Customer Testimonial Video
Why create customer testimonial videos?
I need helpBuild trust and win over your prospects
Accelerate your sales cycle
Boost your conversion rate
IN MIND?
Boost your credibility
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Google Review
Pharos' team was very professional, reliable, and flexible in handling our various requests! We always received prompt responses, and our requests were completed within very reasonable timeframes. We are very satisfied with the work done by the team and would not hesitate to use their services again!
PCI Automatisation Industrielle
We hired Pharos Digital to create an animation for our clients. In addition to the high quality of the final product, I would like to highlight our contact’s availability, attentiveness, and responsiveness. I highly recommend them!
Pharos helped us create a 90-second 2D motion design video. They were very responsive and met all deadlines. We’re very happy to have worked with them :)
Dassault Systèmes
We had a wonderful experience working with Pharos Digital on the production of a video that will help us highlight the new features available to our partner garages. Our discussions with Hicham were always insightful and productive. I highly recommend them!
idGarages.com
We worked with the Pharos agency on a motion design project. Amine demonstrated professionalism, responsiveness, and a deep understanding of our needs. It was a successful collaboration that we would be happy to repeat!
Engie Solutions
The team is very responsive, attentive, and proactive. The results (3D videos) have exceeded our expectations! We hope to continue this partnership for many years to come!
Liphatech
We had the pleasure of working with Hicham and the Pharos team on a video showcasing our utility services. We were completely satisfied with the service provided and look forward to working with Pharos again in the future!
SIXT
I’m thrilled with this collaboration and highly recommend Pharos’s services! We created a 3D video for our products that exceeded our expectations!
Lubatex Group
Exceptional results in record time! The process is clear, efficient, and transparent.
Ordro
I am very satisfied with the final result, as well as with all the work done leading up to delivery, starting with the initial proposal, which was always well-coordinated and professional.
Luxotour
The videos are always of excellent quality, and, most importantly, deadlines have always been met. What’s more, working with Maroua is a real pleasure: she’s always on point and consistently finds the best solution.
Vivisol
It was a pleasure to work with Pharos Digital. Their efficiency is remarkable, their creative and design skills are exceptional, and their service is friendly, approachable, and highly professional.
Energia Local
We partnered with Pharos Digital to create a training video for our company, and the experience was excellent. They demonstrated agility, professionalism, and delivered a high-quality final product. The video exceeded our expectations. I highly recommend them!
Café Fortaleza
What can I say? Pharos is simply amazing… attentive, smart, and dedicated. I enjoyed the entire process, from the initial brief to the final design of the visual identity. It was a pleasure working with them. I highly recommend their services. Well done!
Coppertop Publishing
Top-notch, efficient service with a team that takes the time to understand your needs and meet them. I highly recommend them.
Blendy by Cogesten
Having recently worked with Pharos Digital on a promotional video, I highly recommend them! They’re a responsive team that really listens to your needs, it was a wonderful experience.
Aliage PLV
FAQ
Customer Video Testimonials
answers to the most frequently asked questions.
How much does a video client testimonial cost?
Pricing depends on the project scope, including interview length and the number of participants. Fill out our questionnaire to receive your estimate within 1 hour.
How long should a customer testimonial be?
A full 60–90 second version for your website or sales presentations, plus short 15–30 second cuts tailored for LinkedIn and social media.
How can I get my clients to share their testimonials on camera?
We help you identify the right clients, the ones who are already natural advocates, and guide them with a thoughtful, supportive approach. Our method: relaxed, unscripted interviews with no teleprompter. When done right, 95% of clients are happy to take part.
Should I get my client’s approval before sharing the testimonial?
Yes, it’s a required part of our process. Your client reviews and approves the final video before delivery, and we make any necessary adjustments.
Can the shoot take place at the client’s location, or does it need to be done in a studio?
Both options work. Filming at the client’s location adds authenticity: you see their workspace and the product in real use. A studio offers more control, but can feel less natural. In about 80% of cases, we recommend shooting on-site at the client’s premises.
How long does production take?
Allow 2 to 3 weeks in total: one week for HR concept development, one week for pre-production, 1–2 days for filming, and a final week for post-production. Need it faster? Express turnaround options are available for urgent launches.
Do you handle image rights?
Yes, we provide you with image release forms to have your clients sign, ensuring you’re fully legally protected.
My client is on board, but short on time, will it take long?
No. We understand their time is valuable. Setup takes about 30 minutes, and the interview itself lasts just 30 to 45 minutes. In 90 minutes on site, everything is wrapped up.
